Terms and Conditions for PureForm HQ
Last Updated: 27/11/24
Welcome to PureForm HQ! By accessing and using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, please refrain from using our website or services.
1. General Information
PureForm HQ (referred to as "we," "our," or "us") is a health and fitness business providing services in sports performance training, rehabilitation, and personal training, led by a qualified physiotherapist. Our website, www.pureformhq.com, offers information about the services we provide, as well as online coaching and other fitness-related programs.
By using our website and services, you confirm that you are bound by these terms and agree to comply with all relevant laws and regulations, including those applicable to online conduct and the content provided.
2. Services Provided
PureForm HQ offers various services, including:
Sports performance training
Rehabilitation programs and injury recovery
Personalised fitness and strength training programs
Online coaching and consultation services
The services offered may vary and will be described on the website. We reserve the right to modify, suspend, or discontinue any service or product at any time, without prior notice.
3. Eligibility
You must be at least 18 years old to use our services or access our website. If you are under 18, you must have parental or guardian consent to use the services provided on the website.
By using our services, you represent that you are 18 years of age or older or that you have obtained the necessary consent from a parent or guardian.
4. Health Disclaimer
PureForm HQ provides fitness and rehabilitation services designed to improve movement, strength, and performance. While we are qualified physiotherapists, exercise scientists, and strength and conditioning coaches, we recommend that you consult a medical professional before beginning any exercise program, especially if you have existing medical conditions, injuries, or concerns.
You understand and acknowledge that engaging in fitness activities, training programs, and rehabilitation may involve physical risks, including injury.
You agree to participate in our services at your own risk. PureForm HQ will not be held liable for any injuries, accidents, or health issues that arise during or after participation in our services.
5. Services & Pricing
All services and products offered by PureForm HQ are subject to the pricing specified at the time of booking or purchase. Pricing for services, consultations, and packages may be updated from time to time.
Consultations and packages must be paid for in full prior to service delivery, unless otherwise agreed.
Online coaching and membership plans are non-refundable, except where we are unable to provide the service.
By purchasing any service, you agree to pay the fees outlined at the time of purchase.
6. Intellectual Property
The content on our website, including text, graphics, logos, images, videos, and other materials, is the property of PureForm HQ and is protected by copyright and trademark laws. You may not reproduce, copy, distribute, or otherwise use the content without express permission from PureForm HQ.
7. Limitation of Liability
To the fullest extent permitted by law, PureForm HQ will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, personal injury, or damages arising from:
Your use or inability to use the website or services.
Any errors or omissions in the content or services provided on the website.
Any third-party interactions or services linked to the website.
By using our services, you agree to indemnify and hold harmless PureForm HQ, its officers, employees, agents, and partners from any claims, damages, or losses arising out of your use of the website or services.
8. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not imply any endorsement of the content, products, or services offered on these sites. PureForm HQ is not responsible for the content or practices of any third-party websites, and we recommend you review their terms and privacy policies.
9. Refund and Cancellation Policy
Consultation Cancellations: If you need to cancel a scheduled consultation or session, please provide at least 24 hours' notice. Failure to do so may result in a cancellation fee.
Refunds: PureForm HQ does not offer refunds for services rendered, including online coaching programs, consultations, or memberships. Refunds may only be considered in the event of exceptional circumstances or if the service is not provided as agreed.
10. Privacy and Data Collection
We are committed to protecting your privacy. PureForm HQ collects personal information necessary to provide our services, including contact details and health information relevant to your fitness and rehabilitation. All personal data is collected and stored in compliance with the Australian Privacy Principles (APPs) and other applicable data protection laws.
For more details, please refer to our Privacy Policy, which outlines how we collect, use, and protect your information.
11. Termination
We reserve the right to terminate or suspend your access to the website or services at our discretion if you violate these Terms and Conditions or engage in conduct that we believe is harmful to PureForm HQ or other users. In such cases, any fees for services already provided will remain due.
12. Amendments to Terms
PureForm HQ reserves the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page, and the last updated date will be revised. We recommend that you check this page regularly for updates. Continued use of our services after changes have been posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms and Conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Australia. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full effect.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
PureForm HQ
Email: info@pureformhq.com
Phone: +61451278861
By using this website and engaging with our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.